Getting Started

BackupMonitor works by parsing backup status emails. There is nothing to install on the servers you monitor — just forward the emails your backup software already sends.

1. Find your inbound address

After signing up, log in to the app. Your personal inbound address is shown on the dashboard welcome screen and in Settings. It looks something like client-id@mail.backupmonitor.io.

Every BackupMonitor account has its own address. All emails sent there are parsed and attributed to your account.

2. Forward backup emails

Configure your backup software — or a mail rule in your mail server — to forward status and report emails to your inbound address. BackupMonitor supports 50+ backup products out of the box.

You can also BCC or directly address the inbound mailbox if your software allows it. The important part is that the original email content arrives unchanged.

3. Watch the dashboard fill in

As emails arrive, BackupMonitor automatically creates devices (servers or appliances) and jobs (individual backup tasks) and shows their status on the dashboard. No manual setup is required.

If a scheduled job does not send an email when expected, BackupMonitor marks it as missing — treated as an error so silent failures do not go unnoticed.

4. Organize and tune

Once data is flowing, you may want to:

Create groups to organize devices by customer, site, or department
Set job schedules so missing-mail detection matches your real backup cadence
Configure summary reports and helpdesk forwarding in Settings

See the Dashboard and Devices & Groups guides for details.

Alternatives to email

For backup tools that do not send emails, or for custom scripts, use the Ingest API to POST backup results and notifications directly over HTTPS.